When buying a home, especially a first home, most buyers are focused on things like location, number of bedrooms and bathrooms, and square footage. They’re most likely not thinking about things like current interest rates, loan underwriters, or whether or not their mortgage company is utilizing the latest technology. A company like American Financial Resources (AFR), however, is not only thinking about all the concerns of the homebuyer—bedrooms and bathrooms included—they’re also thinking about the latest innovations and how they can streamline processes for their clients.

Bill Packer, AFR COO, explains why the absence or disparity of women and other minorities is problematic in the workplace; this lack of diversity creates blind spots on critical issues that impact the underrepresented groups. These blind spots lead to product, systems and marketing designs and programs that don’t appeal to these critical groups.

This attestation provides evidence that American Financial Resources has a strong commitment to deliver high quality services to its clients by demonstrating they have the necessary internal controls and processes in place.